Managing IT like a Business means running IT like any other business and that involves shifting the focus from technology and production to a focus on customers and services. The IT-CMF describes the internal processes required to move an IT organisation from a technology to a service orientation that provides customer-driven solutions to business problems. As an organisation makes this change and moves up the Managing IT like a Business strategy, it allies itself more closely with the firm and its overall business objectives. The transformation to running your IT organisation like a business is complete when IT moves from a cost to a value centre.
Maturity |
Major Strategies |
|||
|---|---|---|---|---|
Managing the IT Budget |
Managing the IT Capability |
Managing IT for Business Value |
Managing IT like a Business |
|
5. Optimising |
Sustainable Economic Model |
Corporate Core Competence |
Optimizing Value |
Value Centre |
4. Managed |
Expanded Funding Options |
Strategic Business Partner |
Options & Portfolio Management |
Customer / Service Focus |
3. Defined |
Systemic Cost Reduction |
Technology Expert |
ROI & Business Case |
Customer / Service Orientation |
2. Repeatable |
Predictable Performance |
Technology Supplier |
TCO |
Cost Centre |
1. Initial |
Beginning |
Beginning |
Beginning |
Beginning |
Source: Martin Curley, Intel / National University of Ireland
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