Research

IT Value Management

 IT-CMF

Manage IT like a Business

Managing IT like a Business means running IT like any other business and that involves shifting the focus from technology and production to a focus on customers and services.  The IT-CMF describes the internal processes required to move an IT organisation from a technology to a service orientation that provides customer-driven solutions to business problems. As an organisation makes this change and moves up the Managing IT like a Business strategy, it allies itself more closely with the firm and its overall business objectives.  The transformation to running your IT organisation like a business is complete when IT moves from a cost to a value centre.

Maturity
Major Strategies
Managing the IT Budget
Managing the IT Capability
Managing IT for Business Value
Managing IT like a Business
5.
Optimising
Sustainable Economic Model
Corporate Core Competence
Optimizing Value
Value Centre
4.
Managed
Expanded Funding Options
Strategic Business Partner
Options & Portfolio Management
Customer / Service Focus
3.
Defined
Systemic Cost Reduction
Technology Expert
ROI & Business Case
Customer / Service Orientation
2. Repeatable
Predictable Performance
Technology Supplier
TCO
Cost Centre
1. Initial
Beginning
Beginning
Beginning
Beginning

 

Source: Martin Curley, Intel / National University of Ireland

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